Shipping policy
UAE Shipping Policy
Shipping Policy – UAE
Thank you for shopping with us. We are committed to providing fast, secure, and reliable delivery services across the United Arab Emirates (UAE).
Processing Time
-
All orders are processed within 24–48 hours after payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
-
Standard delivery across the UAE takes approximately 3 to 5 business days.
-
Delivery times may vary slightly depending on the customer’s location, courier operations, or public holidays.
Shipping Charges
-
Shipping charges are calculated at checkout based on the order size and delivery location.
-
Free shipping may be available on selected products or promotional offers.
Order Tracking
-
Once your order has been shipped, a tracking number will be provided via email or WhatsApp so you can monitor your shipment status in real time.
Delivery Areas
We currently deliver to all major cities and regions within the UAE, including:
-
Dubai
-
Abu Dhabi
-
Sharjah
-
Ajman
-
Ras Al Khaimah
-
Fujairah
-
Umm Al Quwain
-
Al Ain
Failed Delivery Attempts
-
Please ensure your shipping address and contact details are correct.
-
If delivery fails due to incorrect information or customer unavailability, additional delivery charges may apply.
Damaged or Lost Packages
-
If your order arrives damaged or is lost during transit, please contact our support team within 48 hours of receiving your package.
-
We will investigate the issue and provide a suitable resolution as quickly as possible.
Contact Us
For shipping-related questions or support, feel free to contact our customer service team anytime.